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A satellite receiver is a device that allows you to watch satellite TV. It is connected to your TV via a coaxial cable, and it receives signals from satellites in space. To watch satellite TV, you need to scan your receiver for channels. This process is relatively simple, and it can be done in a few steps.

Step 1: Turn on your satellite receiver and TV.

Step 2: Press the menu button on your remote control.

Step 3: Select the "installation" or "setup" menu option.

Step 4: Select the "scan" or "auto scan" option.

Step 5: Follow the on-screen instructions.

The on-screen instructions will vary depending on the make and model of your satellite receiver. However, in general, you will need to enter the following information:

  • The type of satellite you are using (e.g., Ku band or C band)
  • The frequency of the satellite
  • The symbol rate of the satellite
  • The polarization of the satellite

Once you have entered all of the required information, your satellite receiver will scan for channels. This process may take a few minutes, and it is important to not touch your receiver during this time.

Once the scan is complete, you will be able to view all of the available channels on your TV. If you are unable to find any channels, you may need to adjust the settings on your satellite receiver or contact your satellite provider for assistance.

Here are some additional tips for scanning your satellite receiver:

  • Make sure that your satellite dish is properly aligned. If the dish is not aligned correctly, you will not be able to receive any channels.
  • Use a high-quality coaxial cable to connect your satellite receiver to your TV. A poor-quality cable can cause signal interference, which can make it difficult to watch TV.
  • If you are still having trouble scanning for channels, contact your satellite provider for assistance. They will be able to help you troubleshoot the issue and get your receiver up and running.



Below is a generic guide. Specific button presses may be slightly different on your particular model. We recommend also having the original manufacturers manual to hand if possible. Usually supplied with receiver, if lost you can usually locate from the manufacturers website. However if not possible, the below guide will help.

Use this if there are many channel changes or receiver has not been updated for some time and you are missing multiple channels. If you are still missing channels after scanning receiver in, please contact us for further advice.

Do not change settings for LNB, Diseqc switch or anything other than the satellite / scan options as stated below.

It is recommended that you delete all existing channels prior to a new rescan, otherwise you may be left with the duplicated channels on old frequencies as well as the new ones, leading to confusion. If unsure, you can always run the rescan first (as a test), then delete all channels afterwards and rescan again - thus making sure box is 100% up to date.

START - Go to Menu on satellite receiver remote control. Look for channel or services manager. This may be in the installation or settings menu (services and channels being the same), look for delete or delete all option.

Highlight all channels & delete, or find delete all option. If you cannot find a delete all option, review ‘factory reset’ or ‘restore to default value’ within settings. Sometimes when you select restore to default value, you may be then given the option of deleting all channels - if not when you reset the box, will not do any harm. Only issue may be if default language not in English - so Spanish, then you will have to change box back to English – review ‘Idiomas’ in settings.

1. All European free to air satellite receivers, designed to work outside of the UK do not automatically update. Periodically you may need to run a rescan if channels change frequencies. Any major changes of satellite will cause this, generally periodic or single frequency scans are required infrequently.

2. Within the main menu, you will find an ‘installation’ or ‘antenna / satellite’ option. Select any Astra satellite at 28 degrees east. It does not matter if Astra 2A, B, C, D etc and you want to scan in 2E, 2F or 2G - as long as at 28 east you can select. Select any one satellite at 28-28.5 degrees east.

3. Once satellite at 28-28.5 degrees east has been selected, you should then seen a scan option. This may be in the same menu or you may need to to go back to the main menu - look for scan or scan services / installation option.

4. Select if available single satellite search. If there is an option for TP (transponder - single frequency search) or multiple satellite search, ignore.

5. Once you have selected satellite to scan and you have navigated to scan single satellite, you will see other options (usually within boxes) - will state free to air / all etc. Within this area you should also see an option to select ‘blind scan’. Select this.

6. If done correctly you will start seeing channels drop in as box scans - make sure you save afterwards. If you cannot see an on screen save button option, you may find box saves - or gives option to do so when you press ‘backup’ to exit.

7. The ‘blind scan’ ignores all the frequency tables in the box, which may be out of date - the ‘blind scan’ takes an entire sweep of the satellite frequency range and will scan in anything receivable on your system. This makes sure your box is up to date with any new frequencies.

8. After scanning completed, you can then alter or delete the channels you do not want in the service or channel manager. Or you can set up favourites for just the channels you want (please refer to user manual).

If you are still missing channels after running a rescan or a blind scan.

This may indicate a weak signal or external fault, which may need reviewing separately.

One or two channels changed or missing?

Or just wanting to scan a new channel?

Need to find the frequency of the missing channel? Click here to review our Satellite frequency page.

How to scan a specific frequency for a new channel or channels. 

Missing a channel and not sure what frequency it is on? List of channel frequencies - click here.

This section is if you are missing one or two channels and just wish to scan these, rather than the whole satellite frequency spectrum.

For latest changes to SES Astra frequencies Review the above link to find the missing channel frequency you require on satellites at 28 degrees east – either free to air or Sky. For example, review channel 4 - which is on 10714 H 22000 (this has recently been reported as missing the satellite ident). Once you have determined this is the frequency you require for this channel, proceed to follow the instructions below.

1) Go into ‘menu’ via satellite receiver remote control Find ‘installation’ or ‘satellite installation’ option and select.

2) You should now see a screen where the satellite name is usually listed at the top.

3) Some of the new channels such as the free to air channel 5’s are on the new Astra 2E, 2F or 2G satellites, which may not be listed on your satellite receiver, if an older model.  You can just scan the frequency on the existing Astra 2 or look for Astra at 28.2 E (East).

4) Underneath you should see an option where there is a frequency number: Example 10744 H If you click on this you should open up a further window which will allow you to select the frequency you require.

5) If you find that your receiver does not list the available frequency, look for an ‘Add’ or ‘Edit’ Tp or Transponder option - where you can type the new frequency in manually, save & scan. Review manual – even if you scan in incorrectly you cannot damage the receiver and can always delete additional scanned in channels later.

6) If you just scan the entire satellite by accident, rather than a single transponder, no harm is done - you can delete the unwanted channels in your channel organiser. May also be listed as ‘services’ or ‘services organiser’.

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