5 Best Free Conference Call Services for 2021

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5 Best Free Conference Call Services for 2021


Rob is a former analyst and editor and has written on business tech for a variety of outlets. His expertise is featured in salescontent on Fit Small Business.


Hosting audio or video calls doesn’t need to be an added expense. Instead, you can opt for free conference call systems, which allow you to connect with hundreds or thousands of people at no cost to your business. However, there can be a trade-off when using free tools, so it’s best to determine your must-have functions before selecting a service. We evaluated top providers and discovered five platforms offering the right mix of features for your next free conference call.



Our top picks for the best free conference call services for 2021 are:
Cisco Webex: Best overall audio, video, and collaboration conferencing platform
Zoom: Best for businesses wanting an easy-to-use popular service
FreeConferenceCall.com: Great choice for large international conferences
Glip by RingCentral: Ideal for companies wanting no time limits on free video meetings
Dialpad UberConference: Suitable for solopreneurs hosting small meetings
How We Evaluated Conference Call Services

A business conferencing solution should make it easy for clients or employees to call in or join by video to participate in your conference. Audio and video solutions also support file and screen sharing as well as team messaging, and can replace your existing business phone system. We examined conference call services to uncover the best options for small businesses.

With a score of 4.59 out of 5, Cisco Webex provides the best free conference call services. Up to 100 participants can jump on a call using nearly any device, including wearables. Plus, you can bring meetings to life with interactive whiteboarding, breakout sessions, and polling at no cost to you.

Click on the tabs below to see how we evaluated the best conference call services:



15%
Pricing

25%
General Features

30%
Advanced Features

30%
Expert Score
*Percentages of overall score



Cisco Webex
Best Overall Free Conference Call Service

PROS
Free plan for up to 100 participants
Breakout rooms
Whiteboarding
CONS
No telephone dial-in on the free plan
The free plan doesn’t have cloud storage
No phone support
Overall Score
4.59
OUT OF
5
RATING CRITERIA PRICING 5.00 OUT OF 5
GENERAL FEATURES 5.00 OUT OF 5
ADVANCED FEATURES 4.27 OUT OF 5
EXPERT SCORE 4.38 OUT OF 5



Cisco Webex offers the most comprehensive free conference call service plans. It supports calls from any internet-connected device, including wearables, up to 100 conference attendees, and 50-minute meetings. Unlike some solutions, Webex allows screen sharing from mobile devices and comes with standout features, such as whiteboarding and call recording. Paid plans start at $13.50 per host, per month when paid yearly, and add cloud storage and meeting transcription.

Cisco Webex Pricing*
Free: It’s free for one user for up to 100 participants, up to 50 minutes per conference, chat, polling, and screen sharing
Starter: $13.50 per host, per month for up to 150 conference attendees, in-meeting file transfers, dial-in by telephone, and 5GB of cloud storage
Business: $26.95 per host, per month for up to 200 conference participants and 10GB of cloud storage
Enterprise: Custom plans available for additional participants, cloud storage, and security features, along with a toll-free dial-in conference number

*Plans are based on an annual payment. Month-to-month plans are available. The starter plan has a limit of 50 hosts.

Cisco Webex Features
Advanced features: Webex offers team engagement features for interactive conferencing, such as emoji gestures, polling, breakout sessions, and group or one-on-one messaging.
Integrations: You connect Webex to dozens of popular platforms, such as Twitter, Slack, Salesforce, Microsoft Teams, Zoho, and Mailchimp.
Meeting controls: The host can lock meeting rooms, pass the presenter controls, and even send notifications if someone is trying to speak on mute.
Security: The free version provides password-controlled rooms, end-to-end encryption, and locked private meeting rooms.


Zoom
Best User-friendly, Free Conferencing Service

PROS
A waiting room for conference attendees
Free recording for meetings
Operator-moderated conferencing available
CONS
No telephone dial-ins on the free plan
Only 40-minute long meetings
No tech support on the free plan
Overall Score
4.47
OUT OF
5
RATING CRITERIA PRICING 5.00 OUT OF 5
GENERAL FEATURES 5.00 OUT OF 5
ADVANCED FEATURES 3.87 OUT OF 5
EXPERT SCORE 4.38 OUT OF 5



Zoom is a well-known, easy-to-use video conferencing platform. With unlimited one-on-one meetings and up to 100 participants for conferences, it’s a great solution for teams of all sizes. Unlike other services, with Zoom, multiple people can share their screen at once. Plus, you can have up to 50 breakout rooms per meeting. Paid plans start at $14.99 per license, per month for up to nine licenses. If you want a trusted and reputable brand for meeting with clients, Zoom is an excellent solution.

Zoom Pricing
Basic: Free to use for up to 100 participants and unlimited 40-minute meetings
Pro: $14.99 per license, per month for a local toll-free number, social media streaming, 30-hour meetings, and 1GB cloud recording storage
Business: $19.99 per license, per month for up to 300 participants, single sign-on (SSO), recording transcripts, and company branding
Enterprise: $19.99 per license, per month with a minimum of 50 licenses for up to 500 participants and unlimited cloud storage
Zoom United Business: $30 per license, per month with a minimum of 10 licenses for a voice-over-internet-protocol (VoIP) calling plan and all Pro and Business features

Zoom Features
Usability: Zoom offers a user-friendly platform that easy for many users to adapt quickly. It also supports conference calls to and from desktops, mobile phones, and Zoom home devices. On paid plans, you can also dial in from a landline.
Security: Zoom upgraded security so a host can remove one or all participants, stop attendee activities, lock a meeting, and use password protection. Furthermore, you can embed an audio signature on all recordings to discourage the distribution of recorded sessions.
Advanced features: Along with breakout and waiting rooms, you can spotlight up to nine attendee videos, co-annotate screen shares, and have whiteboarding sessions.


FreeConferenceCall.com
Best for Large, International Calls

PROS
1GB free call recording storage
In-app language support available for some countries
Breakout rooms
CONS
Ads are on the screen and in event emails
Recordings are not easily searchable
Not as intuitive as other programs
Overall Score
4.37
OUT OF
5
RATING CRITERIA PRICING 3.75 OUT OF 5
GENERAL FEATURES 5.00 OUT OF 5
ADVANCED FEATURES 4.47 OUT OF 5
EXPERT SCORE 4.06 OUT OF 5



FreeConferenceCall.com offers completely free-for-life, ad-supported audio and video conferencing for up to 1,000 participants. The company uses a “pay-what-you-can” pricing model, and donations are welcome. However, it offers the most accessible system for large meetings with global attendees in over 65 countries. FreeConferenceCall.com supports dial-in, mobile app, and browser callers. Plus, the free plan doesn’t skimp on features with drawing tools and whiteboarding.

FreeConferenceCall.com Pricing

The free plan is 100% free to use, but the company offers goodwill payment options, such as:
Suggested: $4 per month
Average: $6 per month
Market: $15 per month
Pay What You Can: Choose any amount

Plus, you also can opt for monthly account upgrades, such as a phone number that doesn’t need an access code, a toll-free number, custom greetings or hold music, extra cloud storage, or a virtual phone number. Prices start at $2 for various options.

FreeConferenceCall.com Features
Large meetings: The platform can accommodate up to 1,000 meeting attendees in a single call.
Meeting tools: Hosts and participants can share their screens for presentations, annotate using built-in drawing tools, chat, and collaborate with a remote desktop option.
Meeting controls: For added security, users can lock their conference rooms, preventing uninvited individuals from joining. For lecture-type meetings, there are tools as well for managing Q&As.


Glip by RingCentral
Best Free Service for Lengthy Video Meetings

PROS
Up to 24-hour conference duration
Can join by phone dial-in
Launch up to two meetings at a time
CONS
Free recordings only stored for seven days
No virtual whiteboard
No breakout rooms
Overall Score
4.21
OUT OF
5
RATING CRITERIA PRICING 5.00 OUT OF 5
GENERAL FEATURES 5.00 OUT OF 5
ADVANCED FEATURES 3.00 OUT OF 5
EXPERT SCORE 4.38 OUT OF 5



Glip by RingCentral is a standalone video and voice conference solution that supports dial-in by telephone, mobile application, and web browser. You can host meetings with up to 100 people on the free plan for up to 24 hours, whereas other providers place time limits of less than an hour. The paid plan is $11.99 per user, per month when paid annually, and features 10GB of cloud recording and a single sign-on (SSO) option. Or you can opt for RingCentral’s voice-over-internet-protocol (VoIP) calling plans, which earned a spot for best conference call services.

Glip by RingCentral Pricing
Glip Pro: Free for unlimited video meetings, team messaging, 10 hours of call recording time, up to 100 conference participants
Glip Pro+: $11.99 per user, per month for up to 200 conference attendees, 100 hours of cloud recording, and advanced analytics*

*Pricing is based on an annual payment for one to 99 users. Monthly pricing is available, along with discounts for over 100 users.

Glip by RingCentral Features
Administrative controls: RingCentral administrators can mute, unmute, lock meetings, delete posts, add or delete users, control posting access, and set privacy settings. If you subscribe to RingCentral’s VoIP, then you’ll have access to more admin VoIP features.
Meeting capacity: Along with up to 24 hours of conferencing, you can launch two meetings at once and have unlimited sessions during the day. If your company spends its days together online, this is a good option.
Integrations: With Glip, you can start a video meeting in Microsoft Teams or Google Workspace. Plus, you can two-way sync and schedule meetings in Google or Microsoft calendars.


Dialpad UberConference
Best Free Conference Service for Solopreneurs

PROS
Integrates with Twitter
Free conference recording
Telephone dial-in available on the free plan
CONS
Free calls limited to 45 minutes
Only 10 participants on the free plan
No international dial-in numbers on the free plan
Overall Score
3.80
OUT OF
5
RATING CRITERIA PRICING 5.00 OUT OF 5
GENERAL FEATURES 4.30 OUT OF 5
ADVANCED FEATURES 3.47 OUT OF 5
EXPERT SCORE 3.13 OUT OF 5



Dialpad UberConference is a user-friendly free conference call service that supports telephone and web conferences for video and audio. The mobile app is intuitive, and you can connect with up to 10 participants for 45 minutes. It offers an unlimited number of conference calls with screen sharing and whiteboarding. The paid plan is $15 per user, per month when paid annually, and adds on-hold music and voice intelligence.

Dialpad UberConference Pricing
Free: No cost for up to 10 conference attendees, 45-minute meetings with a personal identification number (PIN) required for calls, screen sharing, and call recording
Business: $15 per user, per month when paid annually or $20 for monthly payments for up to 100 conference participants, five-hour meetings with no PIN needed, custom on-hold music, and voice intelligence

Dialpad UberConference Features
Call recording: Record your call for free and save it as an MP3 file or easily share your recording via email or in Evernote.
Screen sharing: Share your window, a file, a tab, or your entire screen with one click. Up to one person can share at a time, but anyone on your call has this feature.
Voice intelligence: Paid plans offer a unique voice intelligence feature that uses natural language processing, voice recognition, and machine learning capabilities to deliver accurate transcripts with action items highlighted in a searchable format.


Bottom Line

Finding secure, reliable free services isn’t always easy. But, our best free conference call services offer solutions for various business cases to help you connect with clients, employees, and stakeholders professionally.

Our top pick for the best free conference call services is Cisco Webex. Although other paid plans may offer more features, Webex provides an outstanding and feature-rich free version perfect for teams of all sizes. Explore your options for conferencing by visiting Cisco Webex.

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